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FAQS

Helpful Information

Where do I park?

 When you arrive you can park in any of the three gravel pay-to-park lots on S Water St. between Dock St. and Orange St. First input your license plate number into the pay-to-park meter, be sure to select enough time for all of your services, and enter the coupon code we'll send you through text the day of your service. Please provide your receipt to a front desk receptionist upon arrival. Feel free to give us a call if you have any trouble locating us! 

What do I wear for a massage session?

Anything that's comfortable for you! Keep your clothes on or just your underwear; many people like to wear nothing at all, secure knowing that they will be safe and comfortable with our professional therapists.

How does tipping work at 20 Orange Spa?

In a lot of ways we are a different kind of spa. In the case of tipping, we automatically add a 20% technician fee at the end of your service to ensure a stress free experience and to allow for the easiest gift-giving experience possible.

Do you offer Couples Massage?

Yes! Our indoor massage rooms are designed to accommodate one person at a time, ensuring a personalized and focused experience. However, if you're looking to enjoy a couples massage, we offer our exclusive Rooftop Suite upgrade, where you can unwind together under the open sky, surrounded by a serene outdoor ambiance. 

Do you take Apple Pay

Yes! We've got you!

Where can I find other things to do in  downtown Wilmington?

There are so many things to do in gorgeous Wilmington, NC. Check out Kayak's link for a great list of things to do while you visit.  https://www.kayak.com/Wilmington.29035.guide

FAQ: FAQ
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